Gambling Surveillance Officers and Gambling Investigator Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.
Gambling Surveillance Officers and Gambling Investigator is Also Know as
In different settings, Gambling Surveillance Officers and Gambling Investigator is titled as
- Casino Enforcement Agent
- Gaming Investigator
- Security Officer
- Surveillance Agent
- Surveillance Investigator
- Surveillance Monitor
- Surveillance Observer
- Surveillance Officer
- Surveillance Operator
- Surveillance Technician
Education and Training of Gambling Surveillance Officers and Gambling Investigator
Gambling Surveillance Officers and Gambling Investigator is categorized in Job Zone Two: Some Preparation Needed
Experience Required for Gambling Surveillance Officers and Gambling Investigator
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education Required for Gambling Surveillance Officers and Gambling Investigator
These occupations usually require a high school diploma.
Degrees Related to Gambling Surveillance Officers and Gambling Investigator
- Bachelor in Casino Operations and Services, General
- Associate Degree Courses in Casino Operations and Services, General
- Masters Degree Courses in Casino Operations and Services, General
- Bachelor in Security and Loss Prevention Services
- Associate Degree Courses in Security and Loss Prevention Services
- Masters Degree Courses in Security and Loss Prevention Services
Training Required for Gambling Surveillance Officers and Gambling Investigator
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Related Ocuupations
Some Ocuupations related to Gambling Surveillance Officers and Gambling Investigator in different industries are
- Security Management Specialists
- Security Managers
- First-Line Supervisors of Security Workers
- Digital Forensics Analysts
- First-Line Supervisors of Gambling Services Workers
- Private Detectives and Investigators
- Retail Loss Prevention Specialists
- Gambling Managers
- Detectives and Criminal Investigators
- Camera Operators, Television, Video, and Film
- Information Security Analysts
- Information Security Engineers
- Penetration Testers
- Intelligence Analysts
- Compliance Managers
- Computer Network Support Specialists
- Telecommunications Equipment Installers and Repairers, Except Line Installers
- Document Management Specialists
- Computer and Information Systems Managers
- Audiovisual Equipment Installers and Repairers
What Do Gambling Surveillance Officers and Gambling Investigator do?
- Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
- Report all violations and suspicious behaviors to supervisors, verbally or in writing.
- Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
- Act as oversight or security agents for management or customers.
- Supervise or train surveillance observers.
- Develop and maintain log of surveillance observations.
- Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
- Review video surveillance footage.
Qualities of Good Gambling Surveillance Officers and Gambling Investigator
- Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Far Vision: The ability to see details at a distance.
- Selective Attention: The ability to concentrate on a task over a period of time without being distracted.
- Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Expression: The ability to communicate information and ideas in writing so others will understand.
- Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Near Vision: The ability to see details at close range (within a few feet of the observer).
- Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
- Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
- Perceptual Speed: The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Speech Clarity: The ability to speak clearly so others can understand you.
- Speech Recognition: The ability to identify and understand the speech of another person.
- Written Comprehension: The ability to read and understand information and ideas presented in writing.
- Time Sharing: The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Speed of Closure: The ability to quickly make sense of, combine, and organize information into meaningful patterns.
- Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Visual Color Discrimination: The ability to match or detect differences between colors, including shades of color and brightness.
- Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Visualization: The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Auditory Attention: The ability to focus on a single source of sound in the presence of other distracting sounds.
- Memorization: The ability to remember information such as words, numbers, pictures, and procedures.
- Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Number Facility: The ability to add, subtract, multiply, or divide quickly and correctly.
- Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.
- Control Precision: The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Finger Dexterity: The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Depth Perception: The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Arm-Hand Steadiness: The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Manual Dexterity: The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Trunk Strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
- Hearing Sensitivity: The ability to detect or tell the differences between sounds that vary in pitch and loudness.
- Static Strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Response Orientation: The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
- Wrist-Finger Speed: The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Explosive Strength: The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
- Stamina: The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Extent Flexibility: The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Peripheral Vision: The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
- Gross Body Equilibrium: The ability to keep or regain your body balance or stay upright when in an unstable position.
- Dynamic Strength: The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
- Reaction Time: The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Multilimb Coordination: The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Gross Body Coordination: The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
- Speed of Limb Movement: The ability to quickly move the arms and legs.
- Spatial Orientation: The ability to know your location in relation to the environment or to know where other objects are in relation to you.
- Night Vision: The ability to see under low-light conditions.
- Glare Sensitivity: The ability to see objects in the presence of a glare or bright lighting.
- Dynamic Flexibility: The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
- Sound Localization: The ability to tell the direction from which a sound originated.
- Rate Control: The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
Tools Used by Gambling Surveillance Officers and Gambling Investigator
- Closed circuit television CCTV surveillance systems
- Computer laser printers
- Digital still cameras
- Digital video recording equipment
- Electric transportation carts
- Handheld metal detectors
- Laptop computers
- Law enforcement handguns
- Metal handcuffs
- Mobile radios
- Multi-line telephone systems
- Personal computers
- Remotely controlled cameras
- Security alarm systems
- Slot machines
- Surveillance cameras
- Tablet computers
- Video cassette recording equipment
Technology Skills required for Gambling Surveillance Officers and Gambling Investigator
- FileMaker Pro
- iView Systems
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft Paint
- Microsoft PowerPoint
- Microsoft Word