Gambling Manager Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.
Gambling Manager is Also Know as
In different settings, Gambling Manager is titled as
- Casino Manager
- Casino Operations Manager
- Casino Shift Manager
- Gaming Manager
- Pit Manager
- Shift Manager
- Slot Manager
- Slot Operations Manager
- Table Games Manager
- Table Games Shift Manager
Education and Training of Gambling Manager
Gambling Manager is categorized in Job Zone Two: Some Preparation Needed
Experience Required for Gambling Manager
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education Required for Gambling Manager
These occupations usually require a high school diploma.
Degrees Related to Gambling Manager
- Bachelor in Casino Management
- Associate Degree Courses in Casino Management
- Masters Degree Courses in Casino Management
Training Required for Gambling Manager
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Related Ocuupations
Some Ocuupations related to Gambling Manager in different industries are
- First-Line Supervisors of Gambling Services Workers
- Gambling and Sports Book Writers and Runners
- Gambling Surveillance Officers and Gambling Investigators
- Lodging Managers
- First-Line Supervisors of Office and Administrative Support Workers
- Food Service Managers
- Umpires, Referees, and Other Sports Officials
- General and Operations Managers
- First-Line Supervisors of Non-Retail Sales Workers
- Financial Managers
- Gambling Cage Workers
- Gambling Dealers
- Gambling Change Persons and Booth Cashiers
- Amusement and Recreation Attendants
- Cashiers
- Coin, Vending, and Amusement Machine Servicers and Repairers
- Tellers
- Athletes and Sports Competitors
- Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
- Data Entry Keyers
What Do Gambling Manager do?
- Resolve customer complaints regarding problems, such as payout errors.
- Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
- Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
- Train new workers or evaluate their performance.
- Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
- Explain and interpret house rules, such as game rules or betting limits.
- Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
- Interview and hire workers.
- Prepare work schedules and station arrangements and keep attendance records.
- Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
- Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
- Track supplies of money to tables and perform any required paperwork.
- Set and maintain a bank and table limit for each game.
- Monitor credit extended to players.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Record, collect, or pay off bets, issuing receipts as necessary.
- Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.
- Notify board attendants of table vacancies so that waiting patrons can play.
- Market or promote the casino to bring in business.
Qualities of Good Gambling Manager
- Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Speech Clarity: The ability to speak clearly so others can understand you.
- Speech Recognition: The ability to identify and understand the speech of another person.
- Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
- Near Vision: The ability to see details at close range (within a few feet of the observer).
- Written Expression: The ability to communicate information and ideas in writing so others will understand.
- Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Written Comprehension: The ability to read and understand information and ideas presented in writing.
- Far Vision: The ability to see details at a distance.
- Number Facility: The ability to add, subtract, multiply, or divide quickly and correctly.
- Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Speed of Closure: The ability to quickly make sense of, combine, and organize information into meaningful patterns.
- Perceptual Speed: The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Selective Attention: The ability to concentrate on a task over a period of time without being distracted.
- Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Time Sharing: The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.
- Memorization: The ability to remember information such as words, numbers, pictures, and procedures.
- Auditory Attention: The ability to focus on a single source of sound in the presence of other distracting sounds.
- Visual Color Discrimination: The ability to match or detect differences between colors, including shades of color and brightness.
- Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Visualization: The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Hearing Sensitivity: The ability to detect or tell the differences between sounds that vary in pitch and loudness.
- Trunk Strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
- Stamina: The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Depth Perception: The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Gross Body Coordination: The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
- Finger Dexterity: The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Gross Body Equilibrium: The ability to keep or regain your body balance or stay upright when in an unstable position.
- Arm-Hand Steadiness: The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Manual Dexterity: The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Dynamic Strength: The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
- Explosive Strength: The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
- Reaction Time: The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Speed of Limb Movement: The ability to quickly move the arms and legs.
- Static Strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Response Orientation: The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
- Multilimb Coordination: The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Control Precision: The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Rate Control: The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
- Wrist-Finger Speed: The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Peripheral Vision: The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
- Spatial Orientation: The ability to know your location in relation to the environment or to know where other objects are in relation to you.
- Sound Localization: The ability to tell the direction from which a sound originated.
- Glare Sensitivity: The ability to see objects in the presence of a glare or bright lighting.
- Night Vision: The ability to see under low-light conditions.
- Dynamic Flexibility: The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
- Extent Flexibility: The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Tools Used by Gambling Manager
- 10-key calculators
- Desktop computers
- Laptop computers
- Multi-line telephone systems
- Personal computers
- Security alarm systems
- Two way radios
- Video surveillance systems
Technology Skills required for Gambling Manager
- Employee scheduling software
- Human resources management system HRMS
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Web browser software