New Accounts Clerk Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
New Accounts Clerk is Also Know as
In different settings, New Accounts Clerk is titled as
- Banking Services Representative
- Customer Service Specialist
- Financial Service Representative
- Financial Services Representative
- Member Service Representative
- New Accounts Clerk
- New Accounts Representative
- Personal Banker
- Relationship Banker
- Universal Banker
Education and Training of New Accounts Clerk
New Accounts Clerk is categorized in Job Zone Three: Medium Preparation Needed
Experience Required for New Accounts Clerk
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Education Required for New Accounts Clerk
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Degrees Related to New Accounts Clerk
- Bachelor in Banking and Financial Support Services
- Associate Degree Courses in Banking and Financial Support Services
- Masters Degree Courses in Banking and Financial Support Services
Training Required for New Accounts Clerk
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Related Ocuupations
Some Ocuupations related to New Accounts Clerk in different industries are
- Tellers
- Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
- Brokerage Clerks
- Securities, Commodities, and Financial Services Sales Agents
- Credit Authorizers, Checkers, and Clerks
- Customer Service Representatives
- Loan Officers
- Bill and Account Collectors
- Loan Interviewers and Clerks
- Personal Financial Advisors
- Financial Managers
- Bookkeeping, Accounting, and Auditing Clerks
- Financial and Investment Analysts
- Credit Counselors
- Billing and Posting Clerks
- Insurance Sales Agents
- Insurance Claims and Policy Processing Clerks
- Office Clerks, General
- Credit Analysts
- Telemarketers
What Do New Accounts Clerk do?
- Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Refer customers to appropriate bank personnel to meet their financial needs.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- Obtain credit records from reporting agencies.
- Collect and record customer deposits and fees and issue receipts, using computers.
- Investigate and correct errors upon customers' request, according to customer and bank records.
- Perform teller duties as required.
- Execute wire transfers of funds.
- Duplicate records for distribution to branch offices.
- Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
- Perform foreign currency transactions and sell traveler's checks.
- Schedule repairs for locks on safe-deposit boxes.
- Process loan applications.
Qualities of Good New Accounts Clerk
- Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Comprehension: The ability to read and understand information and ideas presented in writing.
- Near Vision: The ability to see details at close range (within a few feet of the observer).
- Speech Clarity: The ability to speak clearly so others can understand you.
- Speech Recognition: The ability to identify and understand the speech of another person.
- Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Written Expression: The ability to communicate information and ideas in writing so others will understand.
- Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.
- Number Facility: The ability to add, subtract, multiply, or divide quickly and correctly.
- Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Perceptual Speed: The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Selective Attention: The ability to concentrate on a task over a period of time without being distracted.
- Memorization: The ability to remember information such as words, numbers, pictures, and procedures.
- Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Time Sharing: The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Speed of Closure: The ability to quickly make sense of, combine, and organize information into meaningful patterns.
- Finger Dexterity: The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Far Vision: The ability to see details at a distance.
- Auditory Attention: The ability to focus on a single source of sound in the presence of other distracting sounds.
- Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Visualization: The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Arm-Hand Steadiness: The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Trunk Strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
- Manual Dexterity: The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Control Precision: The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Hearing Sensitivity: The ability to detect or tell the differences between sounds that vary in pitch and loudness.
- Visual Color Discrimination: The ability to match or detect differences between colors, including shades of color and brightness.
- Wrist-Finger Speed: The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Dynamic Strength: The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
- Stamina: The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Gross Body Coordination: The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
- Explosive Strength: The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
- Gross Body Equilibrium: The ability to keep or regain your body balance or stay upright when in an unstable position.
- Reaction Time: The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Spatial Orientation: The ability to know your location in relation to the environment or to know where other objects are in relation to you.
- Sound Localization: The ability to tell the direction from which a sound originated.
- Speed of Limb Movement: The ability to quickly move the arms and legs.
- Static Strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Glare Sensitivity: The ability to see objects in the presence of a glare or bright lighting.
- Depth Perception: The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Peripheral Vision: The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
- Night Vision: The ability to see under low-light conditions.
- Multilimb Coordination: The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Response Orientation: The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
- Dynamic Flexibility: The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
- Extent Flexibility: The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Rate Control: The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
Tools Used by New Accounts Clerk
- 10-key calculators
- Personal computers
- Teller terminals
Technology Skills required for New Accounts Clerk
- Accounting software
- Corporate Information Factory CIF
- DCI iCore
- Email software
- Financial needs analysis software
- Fiserv financial services software
- Harland Financial Solutions DepositPro
- IBM Lotus Notes
- IPS-Sendero Relationship Profitability Manager Catalyst
- Microsoft Dynamics GP
- Microsoft Excel
- Microsoft Internet Explorer
- Microsoft Office software
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Word
- Systems Union Group MIS DecisionWare
- Web browser software
- Word processing software