Social and Community Service Manager Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
Social and Community Service Manager is Also Know as
In different settings, Social and Community Service Manager is titled as
- Adoption Services Manager
- Child Welfare Services Director
- Children's Service Supervisor
- Clinical Services Director
- Community Services Director
- Psychiatric Social Worker Supervisor
- Social Services Director
- Transitional Care Director
- Vocational Rehabilitation Administrator
Education and Training of Social and Community Service Manager
Social and Community Service Manager is categorized in Job Zone Four: Considerable Preparation Needed
Experience Required for Social and Community Service Manager
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Education Required for Social and Community Service Manager
Most of these occupations require a four-year bachelor's degree, but some do not.
Degrees Related to Social and Community Service Manager
- Bachelor in Behavioral Sciences
- Associate Degree Courses in Behavioral Sciences
- Masters Degree Courses in Behavioral Sciences
- Bachelor in Thanatology
- Associate Degree Courses in Thanatology
- Masters Degree Courses in Thanatology
- Bachelor in Human Services, General
- Associate Degree Courses in Human Services, General
- Masters Degree Courses in Human Services, General
- Bachelor in Community Organization and Advocacy
- Associate Degree Courses in Community Organization and Advocacy
- Masters Degree Courses in Community Organization and Advocacy
- Bachelor in Public Administration
- Associate Degree Courses in Public Administration
- Masters Degree Courses in Public Administration
- Bachelor in Social Work
- Associate Degree Courses in Social Work
- Masters Degree Courses in Social Work
Training Required for Social and Community Service Manager
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Related Ocuupations
Some Ocuupations related to Social and Community Service Manager in different industries are
- Child, Family, and School Social Workers
- Rehabilitation Counselors
- Education and Childcare Administrators, Preschool and Daycare
- Healthcare Social Workers
- Community Health Workers
- Health Education Specialists
- Social and Human Service Assistants
- Human Resources Managers
- Educational, Guidance, and Career Counselors and Advisors
- Directors, Religious Activities and Education
- Medical and Health Services Managers
- Training and Development Managers
- Management Analysts
- Chief Executives
- Eligibility Interviewers, Government Programs
- Mental Health and Substance Abuse Social Workers
- Mental Health Counselors
- First-Line Supervisors of Personal Service Workers
- Education Administrators, Postsecondary
- Education Administrators, Kindergarten through Secondary
What Do Social and Community Service Manager do?
- Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
- Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
- Direct activities of professional and technical staff members and volunteers.
- Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
- Research and analyze member or community needs to determine program directions and goals.
- Speak to community groups to explain and interpret agency purposes, programs, and policies.
- Recruit, interview, and hire or sign up volunteers and staff.
- Represent organizations in relations with governmental and media institutions.
- Plan and administer budgets for programs, equipment, and support services.
- Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
- Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.
- Direct fundraising activities and the preparation of public relations materials.
- Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
- Implement and evaluate staff, volunteer, or community training programs.
Qualities of Good Social and Community Service Manager
- Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Comprehension: The ability to read and understand information and ideas presented in writing.
- Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Speech Clarity: The ability to speak clearly so others can understand you.
- Speech Recognition: The ability to identify and understand the speech of another person.
- Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
- Written Expression: The ability to communicate information and ideas in writing so others will understand.
- Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Near Vision: The ability to see details at close range (within a few feet of the observer).
- Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.
- Number Facility: The ability to add, subtract, multiply, or divide quickly and correctly.
- Far Vision: The ability to see details at a distance.
- Selective Attention: The ability to concentrate on a task over a period of time without being distracted.
- Time Sharing: The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Perceptual Speed: The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Memorization: The ability to remember information such as words, numbers, pictures, and procedures.
- Speed of Closure: The ability to quickly make sense of, combine, and organize information into meaningful patterns.
- Visualization: The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Visual Color Discrimination: The ability to match or detect differences between colors, including shades of color and brightness.
- Finger Dexterity: The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Auditory Attention: The ability to focus on a single source of sound in the presence of other distracting sounds.
- Hearing Sensitivity: The ability to detect or tell the differences between sounds that vary in pitch and loudness.
- Control Precision: The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Arm-Hand Steadiness: The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Depth Perception: The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Trunk Strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
- Manual Dexterity: The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Wrist-Finger Speed: The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Multilimb Coordination: The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Stamina: The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Extent Flexibility: The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Gross Body Equilibrium: The ability to keep or regain your body balance or stay upright when in an unstable position.
- Dynamic Strength: The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
- Gross Body Coordination: The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
- Static Strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Response Orientation: The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
- Dynamic Flexibility: The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
- Explosive Strength: The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
- Night Vision: The ability to see under low-light conditions.
- Peripheral Vision: The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
- Glare Sensitivity: The ability to see objects in the presence of a glare or bright lighting.
- Speed of Limb Movement: The ability to quickly move the arms and legs.
- Reaction Time: The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Sound Localization: The ability to tell the direction from which a sound originated.
- Spatial Orientation: The ability to know your location in relation to the environment or to know where other objects are in relation to you.
- Rate Control: The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
Tools Used by Social and Community Service Manager
- 10-key calculators
- Desktop computers
- Laptop computers
- Multi-line telephone systems
- Personal computers
Technology Skills required for Social and Community Service Manager
- Blackbaud The Raiser's Edge
- Client information databases
- Corel QuattroPro
- Corel WordPerfect Office Suite
- FileMaker Pro
- Financial accounting software
- Healthcare common procedure coding system HCPCS
- IBM Lotus 1-2-3
- Microsoft Access
- Microsoft Dynamics
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Project
- Microsoft Publisher
- Microsoft Visual FoxPro
- Microsoft Word
- Oracle Reports
- PointClickCare healthcare software
- Presentation software
- Web browser software