Funeral Home Manager Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
Funeral Home Manager is Also Know as
In different settings, Funeral Home Manager is titled as
- Arranging Funeral Director
- Funeral Home Location Manager
- Funeral Home Manager
- Funeral Service Manager
- Mortuary Operations Manager
- Prearranged Funerals Sales Manager
Education and Training of Funeral Home Manager
Funeral Home Manager is categorized in Job Zone Three: Medium Preparation Needed
Experience Required for Funeral Home Manager
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Education Required for Funeral Home Manager
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Degrees Related to Funeral Home Manager
- Bachelor in Funeral Service and Mortuary Science, General
- Associate Degree Courses in Funeral Service and Mortuary Science, General
- Masters Degree Courses in Funeral Service and Mortuary Science, General
- Bachelor in Funeral Direction/Service
- Associate Degree Courses in Funeral Direction/Service
- Masters Degree Courses in Funeral Direction/Service
- Bachelor in Funeral Service and Mortuary Science, Other
- Associate Degree Courses in Funeral Service and Mortuary Science, Other
- Masters Degree Courses in Funeral Service and Mortuary Science, Other
Training Required for Funeral Home Manager
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Related Ocuupations
Some Ocuupations related to Funeral Home Manager in different industries are
- Morticians, Undertakers, and Funeral Arrangers
- Funeral Attendants
- First-Line Supervisors of Personal Service Workers
- Social and Community Service Managers
- Crematory Operators
- Embalmers
- Administrative Services Managers
- General and Operations Managers
- Patient Representatives
- Residential Advisors
- Medical and Health Services Managers
- Personal Care Aides
- Education and Childcare Administrators, Preschool and Daycare
- Child, Family, and School Social Workers
- Home Health Aides
- Chief Executives
- Coroners
- Rehabilitation Counselors
- Insurance Sales Agents
- Meeting, Convention, and Event Planners
What Do Funeral Home Manager do?
- Attend or make presentations at community events to promote funeral home services or build community relationships.
- Conduct market research and analyze industry trends.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Negotiate contracts for prearranged funeral services.
- Offer counsel and comfort to families and friends of the deceased.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
- Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
- Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
- Schedule funerals, burials, or cremations.
- Sell funeral services, products, or merchandise to clients.
- Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
- Set prices or credit terms for funeral products or services.
- Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
- Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
- Explain goals, policies, or procedures to staff members.
- Identify skill development needs for funeral home staff.
- Interview and hire new employees.
- Schedule work hours for funeral home or contract employees.
Qualities of Good Funeral Home Manager
- Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
- Written Comprehension: The ability to read and understand information and ideas presented in writing.
- Speech Clarity: The ability to speak clearly so others can understand you.
- Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Written Expression: The ability to communicate information and ideas in writing so others will understand.
- Speech Recognition: The ability to identify and understand the speech of another person.
- Near Vision: The ability to see details at close range (within a few feet of the observer).
- Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Far Vision: The ability to see details at a distance.
- Time Sharing: The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Selective Attention: The ability to concentrate on a task over a period of time without being distracted.
- Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.
- Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Perceptual Speed: The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Finger Dexterity: The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Memorization: The ability to remember information such as words, numbers, pictures, and procedures.
- Multilimb Coordination: The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Visualization: The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Visual Color Discrimination: The ability to match or detect differences between colors, including shades of color and brightness.
- Number Facility: The ability to add, subtract, multiply, or divide quickly and correctly.
- Speed of Closure: The ability to quickly make sense of, combine, and organize information into meaningful patterns.
- Arm-Hand Steadiness: The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Hearing Sensitivity: The ability to detect or tell the differences between sounds that vary in pitch and loudness.
- Depth Perception: The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Manual Dexterity: The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Control Precision: The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Auditory Attention: The ability to focus on a single source of sound in the presence of other distracting sounds.
- Trunk Strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
- Night Vision: The ability to see under low-light conditions.
- Spatial Orientation: The ability to know your location in relation to the environment or to know where other objects are in relation to you.
- Peripheral Vision: The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
- Static Strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Glare Sensitivity: The ability to see objects in the presence of a glare or bright lighting.
- Sound Localization: The ability to tell the direction from which a sound originated.
- Response Orientation: The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
- Stamina: The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Gross Body Coordination: The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
- Gross Body Equilibrium: The ability to keep or regain your body balance or stay upright when in an unstable position.
- Dynamic Strength: The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
- Reaction Time: The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Rate Control: The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
- Extent Flexibility: The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Speed of Limb Movement: The ability to quickly move the arms and legs.
- Explosive Strength: The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
- Dynamic Flexibility: The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
- Wrist-Finger Speed: The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Tools Used by Funeral Home Manager
- Airbrushing devices
- Arterial tubes
- Body bridges
- Cannula sets
- Casket carriages
- Casket lowering devices
- Centrifugal force pumps
- Chemical pillows
- Compaction tampers
- Cremation stands
- Curved suture needles
- Dump trailers
- Electric mortuary aspirators
- Embalming machines
- Embalming tables
- Funeral church trucks
- Head blocks
- Hearses
- Hydro-electric aspirators
- Hypodermic syringes
- Jugular drain tubes
- Ligators
- Local exhaust ventilation LEV systems
- Mausoleum lifts
- Monument lifts
- Mortuary bier pins
- Mortuary cots
- Mortuary dressing tables
- Mortuary lift systems
- Mortuary operating tables
- Mortuary roller systems
- Mortuary vans
- Mouth formers
- Needle injector guns
- Nitrile gloves
- Numbering machines
- Pallbearer casket carriages
- Passenger vehicles
- Personal computers
- Personal protective equipment
- Protective latex gloves
- Respirators
- Scalpels
- Sink covers
- Trocars
- Vault lowering devices
- Viscera bags
Technology Skills required for Funeral Home Manager
- CodeJam MemoriesOnTV
- CSR Consultants Cemetery Management SC
- Email software
- Financial reporting software
- FPA Software MACCS
- funeralOne Life Tributes
- HMIS Advantage
- iCIMS Talent Cloud software
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Mortware Professional
- Twin Tiers Technologies CIMS
- Twin Tiers Technologies MIMS
- Web browser software