Administrative Services Manager Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
Administrative Services Manager is Also Know as
In different settings, Administrative Services Manager is titled as
- Administrative Coordinator
- Administrative Director
- Administrative Manager
- Administrative Officer
- Administrator
- Business Administrator
- Business Manager
Education and Training of Administrative Services Manager
Administrative Services Manager is categorized in Job Zone Three: Medium Preparation Needed
Experience Required for Administrative Services Manager
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Education Required for Administrative Services Manager
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Degrees Related to Administrative Services Manager
- Bachelor in Veterinary Office Management/Administration
- Associate Degree Courses in Veterinary Office Management/Administration
- Masters Degree Courses in Veterinary Office Management/Administration
- Bachelor in Medical/Health Management and Clinical Assistant/S
- Associate Degree Courses in Medical/Health Management and Clinical Assistant/S
- Masters Degree Courses in Medical/Health Management and Clinical Assistant/S
- Bachelor in Business/Commerce, General
- Associate Degree Courses in Business/Commerce, General
- Masters Degree Courses in Business/Commerce, General
- Bachelor in Business Administration and Management, General
- Associate Degree Courses in Business Administration and Management, General
- Masters Degree Courses in Business Administration and Management, General
- Bachelor in Purchasing, Procurement/Acquisitions and Contracts
- Associate Degree Courses in Purchasing, Procurement/Acquisitions and Contracts
- Masters Degree Courses in Purchasing, Procurement/Acquisitions and Contracts
- Bachelor in Office Management and Supervision
- Associate Degree Courses in Office Management and Supervision
- Masters Degree Courses in Office Management and Supervision
Training Required for Administrative Services Manager
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Related Ocuupations
Some Ocuupations related to Administrative Services Manager in different industries are
- First-Line Supervisors of Office and Administrative Support Workers
- General and Operations Managers
- Executive Secretaries and Executive Administrative Assistants
- Project Management Specialists
- Facilities Managers
- Document Management Specialists
- Compliance Managers
- First-Line Supervisors of Non-Retail Sales Workers
- Human Resources Specialists
- Human Resources Managers
- Management Analysts
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
- Chief Executives
- Office Clerks, General
- Human Resources Assistants, Except Payroll and Timekeeping
- Medical and Health Services Managers
- Health Information Technologists and Medical Registrars
- Payroll and Timekeeping Clerks
- Information Technology Project Managers
- First-Line Supervisors of Housekeeping and Janitorial Workers
What Do Administrative Services Manager do?
- Direct or coordinate the supportive services department of a business, agency, or organization.
- Set goals and deadlines for the department.
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
- Acquire, distribute and store supplies.
- Plan, administer, and control budgets for contracts, equipment, and supplies.
- Hire and terminate clerical and administrative personnel.
- Conduct classes to teach procedures to staff.
- Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit's business needs are met.
- Develop operational standards and procedures for the work unit or department.
- Establish work procedures or schedules to organize the daily work of administrative staff.
- Learn to operate new office technologies as they are developed and implemented.
- Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence.
- Meet with other departmental leaders to establish organizational goals, strategic plans, and objectives, as well as make decisions about personnel, resources, and space or equipment needs.
- Oversee payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Read through contracts, regulations, and procedural guidelines to ensure comprehension and compliance.
- Represent work unit at meetings or conferences and serve as liaison for requests or complaints.
- Supervise administrative staff and provide training and orientation to new staff.
Qualities of Good Administrative Services Manager
- Written Comprehension: The ability to read and understand information and ideas presented in writing.
- Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Expression: The ability to communicate information and ideas in writing so others will understand.
- Speech Clarity: The ability to speak clearly so others can understand you.
- Speech Recognition: The ability to identify and understand the speech of another person.
- Near Vision: The ability to see details at close range (within a few feet of the observer).
- Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Time Sharing: The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Selective Attention: The ability to concentrate on a task over a period of time without being distracted.
- Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Visualization: The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Perceptual Speed: The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Number Facility: The ability to add, subtract, multiply, or divide quickly and correctly.
- Far Vision: The ability to see details at a distance.
- Memorization: The ability to remember information such as words, numbers, pictures, and procedures.
- Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.
- Finger Dexterity: The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Auditory Attention: The ability to focus on a single source of sound in the presence of other distracting sounds.
- Speed of Closure: The ability to quickly make sense of, combine, and organize information into meaningful patterns.
- Hearing Sensitivity: The ability to detect or tell the differences between sounds that vary in pitch and loudness.
- Arm-Hand Steadiness: The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Manual Dexterity: The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Control Precision: The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Depth Perception: The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Visual Color Discrimination: The ability to match or detect differences between colors, including shades of color and brightness.
- Trunk Strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
- Static Strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Rate Control: The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
- Multilimb Coordination: The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Gross Body Equilibrium: The ability to keep or regain your body balance or stay upright when in an unstable position.
- Spatial Orientation: The ability to know your location in relation to the environment or to know where other objects are in relation to you.
- Sound Localization: The ability to tell the direction from which a sound originated.
- Glare Sensitivity: The ability to see objects in the presence of a glare or bright lighting.
- Peripheral Vision: The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
- Night Vision: The ability to see under low-light conditions.
- Response Orientation: The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
- Gross Body Coordination: The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
- Extent Flexibility: The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Dynamic Strength: The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
- Explosive Strength: The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
- Reaction Time: The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Stamina: The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Wrist-Finger Speed: The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Dynamic Flexibility: The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
- Speed of Limb Movement: The ability to quickly move the arms and legs.
Tools Used by Administrative Services Manager
- 10-key calculators
- Desktop computers
- Laptop computers
- Laser facsimile machines
- Mobile phones
- Multi-line telephone systems
- Notebook computers
- Personal computers
- Personal digital assistants PDA
- Photocopying equipment
- Scanners
- Tablet computers
Technology Skills required for Administrative Services Manager
- Adobe Acrobat
- Adobe PageMaker
- ADP Enterprise HR
- ADP Workforce Now
- Atlassian JIRA
- Autodesk AutoCAD
- Blackbaud The Raiser's Edge
- Database software
- Delphi Technology
- Email software
- FileMaker Pro
- Fund accounting software
- Google Docs
- Google Drive
- GroupMe
- Human resource management software HRMS
- IBM Notes
- IBM Power Systems software
- IBM SPSS Statistics
- Intuit QuickBooks
- LexisNexis
- Medical procedure coding software
- MicroFocus GroupWise
- Microsoft Access
- Microsoft Dynamics
- Microsoft Dynamics GP
- Microsoft Excel
- Microsoft Internet Explorer
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Project
- Microsoft Publisher
- Microsoft SharePoint
- Microsoft Visio
- Microsoft Windows XP
- Microsoft Word
- Minitab
- Oracle Hyperion
- Oracle PeopleSoft
- Oracle PeopleSoft Financials
- Oracle Primavera Enterprise Project Portfolio Management
- PracticeWorks Systems Kodak WINOMS CS
- R
- Sage 300 Construction and Real Estate
- Sage 50 Accounting
- Sage MAS 200 ERP
- SAP Business Objects
- SAP BusinessObjects Crystal Reports
- SAP software
- SAS
- Supervisory control and data acquisition SCADA software
- Teradata Database
- Web browser software
- Yardi software