First-Line Supervisors of Housekeeping and Janitorial Worker Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
First-Line Supervisors of Housekeeping and Janitorial Worker is Also Know as
In different settings, First-Line Supervisors of Housekeeping and Janitorial Worker is titled as
- Building Services Supervisor
- Buildings and Grounds Supervisor
- Custodian Supervisor
- Environmental Services Supervisor (EVS)
- Executive Housekeeper
- Housekeeping Supervisor
- Janitorial Supervisor
- Laundry Supervisor
- Maintenance Supervisor
Education and Training of First-Line Supervisors of Housekeeping and Janitorial Worker
First-Line Supervisors of Housekeeping and Janitorial Worker is categorized in Job Zone Two: Some Preparation Needed
Experience Required for First-Line Supervisors of Housekeeping and Janitorial Worker
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education Required for First-Line Supervisors of Housekeeping and Janitorial Worker
These occupations usually require a high school diploma.
Degrees Related to First-Line Supervisors of Housekeeping and Janitorial Worker
- Bachelor in Building/Property Maintenance
- Associate Degree Courses in Building/Property Maintenance
- Masters Degree Courses in Building/Property Maintenance
Training Required for First-Line Supervisors of Housekeeping and Janitorial Worker
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Related Ocuupations
Some Ocuupations related to First-Line Supervisors of Housekeeping and Janitorial Worker in different industries are
- First-Line Supervisors of Mechanics, Installers, and Repairers
- First-Line Supervisors of Office and Administrative Support Workers
- First-Line Supervisors of Production and Operating Workers
- First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
- First-Line Supervisors of Passenger Attendants
- First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
- First-Line Supervisors of Construction Trades and Extraction Workers
- First-Line Supervisors of Security Workers
- First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers
- First-Line Supervisors of Food Preparation and Serving Workers
- First-Line Supervisors of Non-Retail Sales Workers
- First-Line Supervisors of Farming, Fishing, and Forestry Workers
- First-Line Supervisors of Material-Moving Machine and Vehicle Operators
- First-Line Supervisors of Personal Service Workers
- Facilities Managers
- General and Operations Managers
- First-Line Supervisors of Retail Sales Workers
- Administrative Services Managers
- Recycling Coordinators
- Maids and Housekeeping Cleaners
What Do First-Line Supervisors of Housekeeping and Janitorial Worker do?
- Direct activities for stopping the spread of infections in facilities, such as hospitals.
- Inspect work performed to ensure that it meets specifications and established standards.
- Plan and prepare employee work schedules.
- Perform or assist with cleaning duties as necessary.
- Investigate complaints about service and equipment, and take corrective action.
- Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
- Inspect and evaluate the physical condition of facilities to determine the type of work required.
- Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
- Instruct staff in work policies and procedures, and the use and maintenance of equipment.
- Issue supplies and equipment to workers.
- Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
- Inventory stock to ensure that supplies and equipment are available in adequate amounts.
- Evaluate employee performance and recommend personnel actions, such as promotions, transfers, and dismissals.
- Confer with staff to resolve performance and personnel problems, and to discuss company policies.
- Establish and implement operational standards and procedures for the departments supervised.
- Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment.
- Select and order or purchase new equipment, supplies, or furnishings.
- Recommend changes that could improve service and increase operational efficiency.
- Maintain required records of work hours, budgets, payrolls, and other information.
- Screen job applicants, and hire new employees.
- Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
- Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
- Perform financial tasks, such as estimating costs and preparing and managing budgets.
- Prepare reports on activity, personnel, and information, such as occupancy, hours worked, facility usage, work performed, and departmental expenses.
- Check and maintain equipment to ensure that it is in working order.
- Perform grounds maintenance tasks, such as removing snow and mowing the lawn.
Qualities of Good First-Line Supervisors of Housekeeping and Janitorial Worker
- Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Speech Clarity: The ability to speak clearly so others can understand you.
- Speech Recognition: The ability to identify and understand the speech of another person.
- Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Near Vision: The ability to see details at close range (within a few feet of the observer).
- Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
- Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Written Comprehension: The ability to read and understand information and ideas presented in writing.
- Far Vision: The ability to see details at a distance.
- Manual Dexterity: The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Written Expression: The ability to communicate information and ideas in writing so others will understand.
- Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Trunk Strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
- Static Strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Arm-Hand Steadiness: The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Selective Attention: The ability to concentrate on a task over a period of time without being distracted.
- Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Number Facility: The ability to add, subtract, multiply, or divide quickly and correctly.
- Stamina: The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Multilimb Coordination: The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Control Precision: The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Finger Dexterity: The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Visual Color Discrimination: The ability to match or detect differences between colors, including shades of color and brightness.
- Perceptual Speed: The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Time Sharing: The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Extent Flexibility: The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Dynamic Strength: The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
- Gross Body Coordination: The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
- Memorization: The ability to remember information such as words, numbers, pictures, and procedures.
- Visualization: The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Speed of Closure: The ability to quickly make sense of, combine, and organize information into meaningful patterns.
- Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.
- Gross Body Equilibrium: The ability to keep or regain your body balance or stay upright when in an unstable position.
- Depth Perception: The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Reaction Time: The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Wrist-Finger Speed: The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Hearing Sensitivity: The ability to detect or tell the differences between sounds that vary in pitch and loudness.
- Auditory Attention: The ability to focus on a single source of sound in the presence of other distracting sounds.
- Rate Control: The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
- Response Orientation: The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
- Spatial Orientation: The ability to know your location in relation to the environment or to know where other objects are in relation to you.
- Speed of Limb Movement: The ability to quickly move the arms and legs.
- Night Vision: The ability to see under low-light conditions.
- Peripheral Vision: The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
- Explosive Strength: The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
- Sound Localization: The ability to tell the direction from which a sound originated.
- Glare Sensitivity: The ability to see objects in the presence of a glare or bright lighting.
- Dynamic Flexibility: The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
Tools Used by First-Line Supervisors of Housekeeping and Janitorial Worker
- All-terrain vacuums
- Auto scrubbers
- Building alarm systems
- Carpet shampooers
- Carpet steamers
- Cleaning scrapers
- Commercial automatic floor scrubbers
- Desktop computers
- Dust masks
- Dust mops
- Flatwork ironers
- Floor burnishers
- Floor polishing machines
- Floor scrubbing machines
- Industrial clothes dryers
- Industrial sewing machines
- Industrial vacuum cleaners
- Light commercial washing machines
- Mop wringers
- Multi-line telephone systems
- Personal computers
- Power floor buffers
- Powered floor washers
- Pressure washers
- Protective face shields
- Push brooms
- Rubber gloves
- Safety goggles
- Spray bottles
- Squeegees
- Steam pressers
- Steam-operated sterilizers
- Step ladders
- Washer extractors
- Wet mops
- Wet-dry vacuums
Technology Skills required for First-Line Supervisors of Housekeeping and Janitorial Worker
- Computerized bed control system software
- Computerized maintenance management system CMMS
- Email software
- Facility use software
- Help desk software
- Inventory tracking software
- Microsoft Access
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Project
- Microsoft Word
- Operating system software
- SAP software
- Word processing software