How to become First-Line Supervisors of Passenger Attendant in 2024

First-Line Supervisors of Passenger Attendant Supervise and coordinate activities of passenger attendants.

First-Line Supervisors of Passenger Attendant is Also Know as

In different settings, First-Line Supervisors of Passenger Attendant is titled as

• On Car Supervisor
• Transportation Supervisor

Education and Training of First-Line Supervisors of Passenger Attendant

First-Line Supervisors of Passenger Attendant is categorized in Job Zone Three: Medium Preparation Needed

Experience Required for First-Line Supervisors of Passenger Attendant

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Education Required for First-Line Supervisors of Passenger Attendant

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Degrees Related to First-Line Supervisors of Passenger Attendant

• Bachelor in Airline Flight Attendant
• Associate Degree Courses in Airline Flight Attendant
• Masters Degree Courses in Airline Flight Attendant

Training Required for First-Line Supervisors of Passenger Attendant

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Related Ocuupations

Some Ocuupations related to First-Line Supervisors of Passenger Attendant in different industries are

• First-Line Supervisors of Mechanics, Installers, and Repairers
• First-Line Supervisors of Material-Moving Machine and Vehicle Operators
• First-Line Supervisors of Office and Administrative Support Workers
• First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
• First-Line Supervisors of Production and Operating Workers
• First-Line Supervisors of Construction Trades and Extraction Workers
• First-Line Supervisors of Non-Retail Sales Workers
• First-Line Supervisors of Housekeeping and Janitorial Workers
• First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
• First-Line Supervisors of Personal Service Workers
• Dispatchers, Except Police, Fire, and Ambulance
• Aircraft Cargo Handling Supervisors
• First-Line Supervisors of Farming, Fishing, and Forestry Workers
• First-Line Supervisors of Security Workers
• First-Line Supervisors of Food Preparation and Serving Workers
• Transportation, Storage, and Distribution Managers
• Airfield Operations Specialists
• General and Operations Managers
• First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers
• Human Resources Specialists

What Do First-Line Supervisors of Passenger Attendant do?

• Analyze and record personnel or operational data and write related activity reports.
• Apply customer feedback to service improvement efforts.
• Compute or estimate cash, payroll, transportation, or personnel requirements.
• Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
• Direct or coordinate the activities of workers, such as flight or car attendants.
• Enforce safety rules and regulations.
• Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
• Inform workers about interests or special needs of specific groups.
• Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.
• Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
• Meet with managers or other supervisors to stay informed of changes affecting operations.
• Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
• Participate in continuing education to stay abreast of industry trends and developments.
• Recommend and implement measures to improve worker motivation, work methods, or customer services.
• Recruit and hire staff members.
• Requisition necessary supplies, equipment, or services.
• Resolve customer complaints regarding worker performance or services rendered.
• Take disciplinary action to address performance problems.
• Train workers in proper operational procedures and functions and explain company policies.

Qualities of Good First-Line Supervisors of Passenger Attendant

Tools Used by First-Line Supervisors of Passenger Attendant

• Computer laser printers
• Desktop computers
• Laptop computers
• Multi-line telephone systems
• Personal computers
• Photocopying equipment
• Two way radios

Technology Skills required for First-Line Supervisors of Passenger Attendant

• Accellos Real Dispatch
• Commercial vehicle operations CVO software
• Enterprise resource planning ERP software
• General ledger software
• Inventory management systems
• Microsoft Access
• Microsoft Excel
• Microsoft Office software
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Word
• Point of sale POS software
• SAP software
• Scheduling software
• Timekeeping software
• Web browser software
• Work scheduling software