Interviewers, Except Eligibility and Loan Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
Interviewers, Except Eligibility and Loan is Also Know as
In different settings, Interviewers, Except Eligibility and Loan is titled as
- Admissions Clerk
- Admissions Representative
- Admitting Representative
- Data Collection Assistant
- Interviewer
- Market Research Interviewer
- Registration Clerk
- Research Interviewer
- Survey Interviewer
- Telephone Interviewer
Education and Training of Interviewers, Except Eligibility and Loan
Interviewers, Except Eligibility and Loan is categorized in Job Zone Three: Medium Preparation Needed
Experience Required for Interviewers, Except Eligibility and Loan
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Education Required for Interviewers, Except Eligibility and Loan
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Degrees Related to Interviewers, Except Eligibility and Loan
Training Required for Interviewers, Except Eligibility and Loan
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Related Ocuupations
Some Ocuupations related to Interviewers, Except Eligibility and Loan in different industries are
- Eligibility Interviewers, Government Programs
- Receptionists and Information Clerks
- Office Clerks, General
- Patient Representatives
- Human Resources Assistants, Except Payroll and Timekeeping
- Medical Secretaries and Administrative Assistants
- Correspondence Clerks
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
- Health Information Technologists and Medical Registrars
- Customer Service Representatives
- Survey Researchers
- First-Line Supervisors of Office and Administrative Support Workers
- Social Science Research Assistants
- Statistical Assistants
- Payroll and Timekeeping Clerks
- Human Resources Specialists
- Insurance Claims and Policy Processing Clerks
- Medical Records Specialists
- File Clerks
- Management Analysts
What Do Interviewers, Except Eligibility and Loan do?
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
- Compile, record, and code results or data from interview or survey, using computer or specified form.
- Review data obtained from interview for completeness and accuracy.
- Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
- Assist individuals in filling out applications or questionnaires.
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- Identify and report problems in obtaining valid data.
- Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
- Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
- Prepare reports to provide answers in response to specific problems.
- Locate and list addresses and households.
- Meet with supervisor daily to submit completed assignments and discuss progress.
- Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.
- Supervise or train other staff members.
- Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
- Recruit participants for focus groups.
Qualities of Good Interviewers, Except Eligibility and Loan
- Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Speech Clarity: The ability to speak clearly so others can understand you.
- Speech Recognition: The ability to identify and understand the speech of another person.
- Written Comprehension: The ability to read and understand information and ideas presented in writing.
- Written Expression: The ability to communicate information and ideas in writing so others will understand.
- Near Vision: The ability to see details at close range (within a few feet of the observer).
- Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Selective Attention: The ability to concentrate on a task over a period of time without being distracted.
- Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.
- Far Vision: The ability to see details at a distance.
- Time Sharing: The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Number Facility: The ability to add, subtract, multiply, or divide quickly and correctly.
- Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Memorization: The ability to remember information such as words, numbers, pictures, and procedures.
- Speed of Closure: The ability to quickly make sense of, combine, and organize information into meaningful patterns.
- Visualization: The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Auditory Attention: The ability to focus on a single source of sound in the presence of other distracting sounds.
- Control Precision: The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Perceptual Speed: The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Finger Dexterity: The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Visual Color Discrimination: The ability to match or detect differences between colors, including shades of color and brightness.
- Manual Dexterity: The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Hearing Sensitivity: The ability to detect or tell the differences between sounds that vary in pitch and loudness.
- Arm-Hand Steadiness: The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Trunk Strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
- Glare Sensitivity: The ability to see objects in the presence of a glare or bright lighting.
- Wrist-Finger Speed: The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Multilimb Coordination: The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Depth Perception: The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Dynamic Strength: The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
- Response Orientation: The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
- Peripheral Vision: The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
- Night Vision: The ability to see under low-light conditions.
- Sound Localization: The ability to tell the direction from which a sound originated.
- Stamina: The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Gross Body Equilibrium: The ability to keep or regain your body balance or stay upright when in an unstable position.
- Gross Body Coordination: The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
- Dynamic Flexibility: The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
- Extent Flexibility: The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Explosive Strength: The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
- Static Strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Speed of Limb Movement: The ability to quickly move the arms and legs.
- Reaction Time: The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Rate Control: The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
- Spatial Orientation: The ability to know your location in relation to the environment or to know where other objects are in relation to you.
Tools Used by Interviewers, Except Eligibility and Loan
- Computer data input scanners
- Computer inkjet printers
- Copy machines
- Laptop computers
- Laser facsimile machines
- Multiline telephone systems
- Passenger vehicles
- Personal computers
- Telephone headsets
Technology Skills required for Interviewers, Except Eligibility and Loan
- Creative Research Systems The Survey System
- Electronic health record EHR software
- FileMaker Pro
- FluidSurveys
- Jenzabar EX
- Medical condition coding software
- Medical procedure coding software
- MEDITECH software
- Microsoft Dynamics
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Nebu Dub InterViewer
- Oracle PeopleSoft
- Qualtrics Insight
- RIVS automated interview software
- SaaS SurveyMonkey
- SAP Business Objects
- Statistical software
- Student information systems SIS software
- Web browser software