Flight Attendant Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.
Flight Attendant is Also Know as
In different settings, Flight Attendant is titled as
- Flight Attendant
- In-Flight Crew Member
- Inflight Services Flight Attendant
- International Flight Attendant
- Purser
Education and Training of Flight Attendant
Flight Attendant is categorized in Job Zone Two: Some Preparation Needed
Experience Required for Flight Attendant
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education Required for Flight Attendant
These occupations usually require a high school diploma.
Degrees Related to Flight Attendant
- Bachelor in Airline Flight Attendant
- Associate Degree Courses in Airline Flight Attendant
- Masters Degree Courses in Airline Flight Attendant
Training Required for Flight Attendant
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Related Ocuupations
Some Ocuupations related to Flight Attendant in different industries are
- Passenger Attendants
- Reservation and Transportation Ticket Agents and Travel Clerks
- Airfield Operations Specialists
- First-Line Supervisors of Passenger Attendants
- Baggage Porters and Bellhops
- Air Traffic Controllers
- Aircraft Cargo Handling Supervisors
- Transportation Security Screeners
- Ushers, Lobby Attendants, and Ticket Takers
- Locker Room, Coatroom, and Dressing Room Attendants
- Airline Pilots, Copilots, and Flight Engineers
- Commercial Pilots
- Bus Drivers, Transit and Intercity
- Aircraft Service Attendants
- Railroad Conductors and Yardmasters
- Dispatchers, Except Police, Fire, and Ambulance
- Shuttle Drivers and Chauffeurs
- Security Guards
- Ambulance Drivers and Attendants, Except Emergency Medical Technicians
- Subway and Streetcar Operators
What Do Flight Attendant do?
- Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
- Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
- Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
- Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
- Administer first aid to passengers in distress.
- Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
- Prepare passengers and aircraft for landing, following procedures.
- Determine special assistance needs of passengers, such as small children, the elderly, or disabled persons.
- Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
- Reassure passengers when situations, such as turbulence, are encountered.
- Announce flight delays and descent preparations.
- Inspect passenger tickets to verify information and to obtain destination information.
- Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
- Assist passengers entering or disembarking the aircraft.
- Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
- Greet passengers boarding aircraft and direct them to assigned seats.
- Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
- Take inventory of headsets, alcoholic beverages, and money collected.
- Operate audio and video systems.
- Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
- Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
- Collect money for meals and beverages.
- Heat and serve prepared foods.
- Sell alcoholic beverages to passengers.
- Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
Qualities of Good Flight Attendant
- Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
- Speech Clarity: The ability to speak clearly so others can understand you.
- Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Speech Recognition: The ability to identify and understand the speech of another person.
- Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Near Vision: The ability to see details at close range (within a few feet of the observer).
- Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
- Auditory Attention: The ability to focus on a single source of sound in the presence of other distracting sounds.
- Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Perceptual Speed: The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Selective Attention: The ability to concentrate on a task over a period of time without being distracted.
- Extent Flexibility: The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Far Vision: The ability to see details at a distance.
- Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Gross Body Equilibrium: The ability to keep or regain your body balance or stay upright when in an unstable position.
- Trunk Strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
- Written Comprehension: The ability to read and understand information and ideas presented in writing.
- Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Written Expression: The ability to communicate information and ideas in writing so others will understand.
- Time Sharing: The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Arm-Hand Steadiness: The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Manual Dexterity: The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Hearing Sensitivity: The ability to detect or tell the differences between sounds that vary in pitch and loudness.
- Gross Body Coordination: The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
- Static Strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Speed of Closure: The ability to quickly make sense of, combine, and organize information into meaningful patterns.
- Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Stamina: The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Finger Dexterity: The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Multilimb Coordination: The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Visual Color Discrimination: The ability to match or detect differences between colors, including shades of color and brightness.
- Response Orientation: The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
- Visualization: The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Number Facility: The ability to add, subtract, multiply, or divide quickly and correctly.
- Memorization: The ability to remember information such as words, numbers, pictures, and procedures.
- Reaction Time: The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Dynamic Strength: The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
- Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.
- Depth Perception: The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Control Precision: The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Speed of Limb Movement: The ability to quickly move the arms and legs.
- Rate Control: The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
- Explosive Strength: The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
- Glare Sensitivity: The ability to see objects in the presence of a glare or bright lighting.
- Wrist-Finger Speed: The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Spatial Orientation: The ability to know your location in relation to the environment or to know where other objects are in relation to you.
- Night Vision: The ability to see under low-light conditions.
- Peripheral Vision: The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
- Sound Localization: The ability to tell the direction from which a sound originated.
- Dynamic Flexibility: The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
Tools Used by Flight Attendant
- Aircraft fire extinguishing systems
- Automated external defibrillators AED
- Blood pressure recorders
- Cabin management systems
- Cardiopulmonary resuscitation CPR equipment
- Cardiopulmonary resuscitation CPR masks
- Chemical oxygen generators
- Commercial cooking ovens
- Desktop computers
- Electrical circuit breakers
- Emergency exit doors and windows
- Emergency locator transmitters
- Emergency rafts
- Epi-pens
- Evacuation slides
- First aid kits
- Flotation seat cushions
- Halon fire extinguishers
- Heaving life lines
- Intravenous IV administration sets
- Lavatory smoke detectors
- Life preservers
- Mechanical stethoscopes
- Megaphones
- Nitroglycerin tablets
- Notebook computers
- Personal digital assistants PDA
- Portable oxygen equipment
- Protective breathing equipment
- Refreshment carts
- Refrigeration units
- Satellite aircraft communication systems
- Self-inflating manual resuscitation devices
- Slideraft packs
- Sliderafts
- Smoke goggles
- Sphygmomanometers
- Storage compartments
- Supplemental oxygen systems
- Tourniquets
- Water system shutoff valves
- Window exit escape ropes
Technology Skills required for Flight Attendant
- AD OPT Altitude
- Arkitektia Flight Itinerary
- Bid Assistant
- IBM Lotus LearningSpace
- Microsoft Excel
- Microsoft Office software
- Microsoft PowerPoint
- Microsoft Windows
- Microsoft Word
- SBS International Maestro Suite
- ValtamTech Flight Crew Log