Baggage Porters and Bellhop Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
Baggage Porters and Bellhop is Also Know as
In different settings, Baggage Porters and Bellhop is titled as
- Bell Captain
- Bell Person
- Bellhop
- Bellman
- Bellperson
- Doorman
- Ground Support Agent
- Sky Cap
- Skycap
- Valet
Education and Training of Baggage Porters and Bellhop
Baggage Porters and Bellhop is categorized in Job Zone Two: Some Preparation Needed
Experience Required for Baggage Porters and Bellhop
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education Required for Baggage Porters and Bellhop
These occupations usually require a high school diploma.
Degrees Related to Baggage Porters and Bellhop
Training Required for Baggage Porters and Bellhop
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Related Ocuupations
Some Ocuupations related to Baggage Porters and Bellhop in different industries are
- Passenger Attendants
- Concierges
- Reservation and Transportation Ticket Agents and Travel Clerks
- Parking Attendants
- Flight Attendants
- Hotel, Motel, and Resort Desk Clerks
- Locker Room, Coatroom, and Dressing Room Attendants
- Counter and Rental Clerks
- Transportation Security Screeners
- Couriers and Messengers
- Dispatchers, Except Police, Fire, and Ambulance
- Cashiers
- Food Servers, Nonrestaurant
- Ushers, Lobby Attendants, and Ticket Takers
- Dining Room and Cafeteria Attendants and Bartender Helpers
- Aircraft Cargo Handling Supervisors
- Bus Drivers, Transit and Intercity
- Security Guards
- Maids and Housekeeping Cleaners
- Amusement and Recreation Attendants
What Do Baggage Porters and Bellhop do?
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Receive and mark baggage by completing and attaching claim checks.
- Greet incoming guests and escort them to their rooms.
- Assist physically challenged travelers and other guests with special needs.
- Act as part of the security team at transportation terminals, hotels, or similar establishments.
- Deliver messages and room service orders, and run errands for guests.
- Explain the operation of room features, such as locks, ventilation systems, and televisions.
- Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
- Maintain clean lobbies or entrance areas for travelers or guests.
- Transport guests about premises and local areas, or arrange for transportation.
- Compute and complete charge slips for services rendered and maintain records.
- Page guests in hotel lobbies, dining rooms, or other areas.
- Pick up and return items for laundry and valet service.
- Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
- Complete baggage insurance forms.
- Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
Qualities of Good Baggage Porters and Bellhop
- Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
- Trunk Strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
- Speech Recognition: The ability to identify and understand the speech of another person.
- Static Strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Multilimb Coordination: The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Speech Clarity: The ability to speak clearly so others can understand you.
- Selective Attention: The ability to concentrate on a task over a period of time without being distracted.
- Time Sharing: The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Stamina: The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Extent Flexibility: The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Near Vision: The ability to see details at close range (within a few feet of the observer).
- Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Control Precision: The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Manual Dexterity: The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Auditory Attention: The ability to focus on a single source of sound in the presence of other distracting sounds.
- Written Comprehension: The ability to read and understand information and ideas presented in writing.
- Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Written Expression: The ability to communicate information and ideas in writing so others will understand.
- Far Vision: The ability to see details at a distance.
- Arm-Hand Steadiness: The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Finger Dexterity: The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Perceptual Speed: The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Gross Body Coordination: The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
- Spatial Orientation: The ability to know your location in relation to the environment or to know where other objects are in relation to you.
- Dynamic Strength: The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
- Depth Perception: The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Visualization: The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Reaction Time: The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Rate Control: The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
- Number Facility: The ability to add, subtract, multiply, or divide quickly and correctly.
- Gross Body Equilibrium: The ability to keep or regain your body balance or stay upright when in an unstable position.
- Sound Localization: The ability to tell the direction from which a sound originated.
- Hearing Sensitivity: The ability to detect or tell the differences between sounds that vary in pitch and loudness.
- Visual Color Discrimination: The ability to match or detect differences between colors, including shades of color and brightness.
- Memorization: The ability to remember information such as words, numbers, pictures, and procedures.
- Speed of Closure: The ability to quickly make sense of, combine, and organize information into meaningful patterns.
- Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.
- Speed of Limb Movement: The ability to quickly move the arms and legs.
- Response Orientation: The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
- Peripheral Vision: The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
- Glare Sensitivity: The ability to see objects in the presence of a glare or bright lighting.
- Explosive Strength: The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
- Night Vision: The ability to see under low-light conditions.
- Wrist-Finger Speed: The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Dynamic Flexibility: The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
Tools Used by Baggage Porters and Bellhop
- Desktop computers
- Laptop computers
- Luggage carts
- Motorized carts
- Multi-line telephone systems
- Paging systems
- Passenger vans
- Passenger vehicles
- Personal computers
- Two way radios
Technology Skills required for Baggage Porters and Bellhop
- Corel WordPerfect Office Suite
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft Word