Counter and Rental Clerk Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
Counter and Rental Clerk is Also Know as
In different settings, Counter and Rental Clerk is titled as
- Counter Clerk
- Counter Service Representative
- Leasing Consultant
- Rental Agent
- Rental Assistant
- Rental Associate
- Rental Clerk
- Rental Counter Clerk
- Rental Sales Representative
- Video Clerk
Education and Training of Counter and Rental Clerk
Counter and Rental Clerk is categorized in Job Zone Two: Some Preparation Needed
Experience Required for Counter and Rental Clerk
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education Required for Counter and Rental Clerk
These occupations usually require a high school diploma.
Degrees Related to Counter and Rental Clerk
Training Required for Counter and Rental Clerk
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Related Ocuupations
Some Ocuupations related to Counter and Rental Clerk in different industries are
- Retail Salespersons
- Cashiers
- Door-to-Door Sales Workers, News and Street Vendors, and Related Workers
- Stockers and Order Fillers
- Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
- Customer Service Representatives
- Order Clerks
- Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
- Telemarketers
- Parts Salespersons
- Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
- First-Line Supervisors of Non-Retail Sales Workers
- Real Estate Sales Agents
- First-Line Supervisors of Retail Sales Workers
- Receptionists and Information Clerks
- Wholesale and Retail Buyers, Except Farm Products
- Hotel, Motel, and Resort Desk Clerks
- Advertising Sales Agents
- Demonstrators and Product Promoters
- Shipping, Receiving, and Inventory Clerks
What Do Counter and Rental Clerk do?
- Compute charges for merchandise or services and receive payments.
- Prepare merchandise for display or for purchase or rental.
- Recommend and provide advice on a wide variety of products and services.
- Answer telephones to provide information and receive orders.
- Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
- Keep records of transactions and of the number of customers entering an establishment.
- Prepare rental forms, obtaining customer signature and other information, such as required licenses.
- Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
- Inspect and adjust rental items to meet needs of customer.
- Explain rental fees, policies, and procedures.
- Reserve items for requested times and keep records of items rented.
- Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
- Rent items, arrange for provision of services to customers, and accept returns.
- Provide information about rental items, such as availability, operation, or description.
- Advise customers on use and care of merchandise.
- Allocate equipment to participants in sporting events or recreational activities.
Qualities of Good Counter and Rental Clerk
- Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
- Speech Clarity: The ability to speak clearly so others can understand you.
- Speech Recognition: The ability to identify and understand the speech of another person.
- Near Vision: The ability to see details at close range (within a few feet of the observer).
- Written Comprehension: The ability to read and understand information and ideas presented in writing.
- Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Written Expression: The ability to communicate information and ideas in writing so others will understand.
- Selective Attention: The ability to concentrate on a task over a period of time without being distracted.
- Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
- Far Vision: The ability to see details at a distance.
- Number Facility: The ability to add, subtract, multiply, or divide quickly and correctly.
- Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Perceptual Speed: The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.
- Memorization: The ability to remember information such as words, numbers, pictures, and procedures.
- Trunk Strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
- Multilimb Coordination: The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Control Precision: The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Finger Dexterity: The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Auditory Attention: The ability to focus on a single source of sound in the presence of other distracting sounds.
- Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Arm-Hand Steadiness: The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Speed of Closure: The ability to quickly make sense of, combine, and organize information into meaningful patterns.
- Hearing Sensitivity: The ability to detect or tell the differences between sounds that vary in pitch and loudness.
- Wrist-Finger Speed: The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Time Sharing: The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Extent Flexibility: The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Manual Dexterity: The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Depth Perception: The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Visual Color Discrimination: The ability to match or detect differences between colors, including shades of color and brightness.
- Visualization: The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Gross Body Equilibrium: The ability to keep or regain your body balance or stay upright when in an unstable position.
- Gross Body Coordination: The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
- Stamina: The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Dynamic Strength: The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
- Static Strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Reaction Time: The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Rate Control: The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
- Response Orientation: The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
- Peripheral Vision: The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
- Sound Localization: The ability to tell the direction from which a sound originated.
- Night Vision: The ability to see under low-light conditions.
- Speed of Limb Movement: The ability to quickly move the arms and legs.
- Glare Sensitivity: The ability to see objects in the presence of a glare or bright lighting.
- Spatial Orientation: The ability to know your location in relation to the environment or to know where other objects are in relation to you.
- Explosive Strength: The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
- Dynamic Flexibility: The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
Tools Used by Counter and Rental Clerk
- 35 millimeter cameras
- Adjustable widemouth pliers
- Adjustable wrenches
- Barcode scanners
- Cash registers
- Credit card processing machines
- Delivery trucks
- Desktop computers
- Digital cameras
- Handtrucks
- Nut drivers
- Personal computers
- Screwdrivers
- Surveillance cameras
- Wire cutters
- Wire strippers
Technology Skills required for Counter and Rental Clerk
- Database software
- Inventory management systems
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Oracle Database
- Point of sale POS software
- Word processing software