Travel Agent Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.
Travel Agent is Also Know as
In different settings, Travel Agent is titled as
- Auto Travel Counselor
- Beach Expert
- Corporate Travel Consultant
- Destination Specialist
- International Travel Consultant
- Tour Coordinator
- Tour Counselor
- Travel Agent
- Travel Consultant
- Travel Counselor
Education and Training of Travel Agent
Travel Agent is categorized in Job Zone Three: Medium Preparation Needed
Experience Required for Travel Agent
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Education Required for Travel Agent
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Degrees Related to Travel Agent
- Bachelor in Selling Skills and Sales Operations
- Associate Degree Courses in Selling Skills and Sales Operations
- Masters Degree Courses in Selling Skills and Sales Operations
- Bachelor in Tourism and Travel Services Marketing Operations
- Associate Degree Courses in Tourism and Travel Services Marketing Operations
- Masters Degree Courses in Tourism and Travel Services Marketing Operations
Training Required for Travel Agent
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Related Ocuupations
Some Ocuupations related to Travel Agent in different industries are
- Reservation and Transportation Ticket Agents and Travel Clerks
- Travel Guides
- Counter and Rental Clerks
- Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
- Concierges
- Customer Service Representatives
- Telemarketers
- Tour Guides and Escorts
- Retail Salespersons
- Receptionists and Information Clerks
- Insurance Sales Agents
- Freight Forwarders
- Advertising Sales Agents
- Door-to-Door Sales Workers, News and Street Vendors, and Related Workers
- Telephone Operators
- Cargo and Freight Agents
- Meeting, Convention, and Event Planners
- Hotel, Motel, and Resort Desk Clerks
- Real Estate Sales Agents
- Customs Brokers
What Do Travel Agent do?
- Collect payment for transportation and accommodations from customer.
- Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
- Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
- Book transportation and hotel reservations, using computer or telephone.
- Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
- Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
- Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
- Record and maintain information on clients, vendors, and travel packages.
Qualities of Good Travel Agent
- Speech Recognition: The ability to identify and understand the speech of another person.
- Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Speech Clarity: The ability to speak clearly so others can understand you.
- Written Comprehension: The ability to read and understand information and ideas presented in writing.
- Near Vision: The ability to see details at close range (within a few feet of the observer).
- Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
- Written Expression: The ability to communicate information and ideas in writing so others will understand.
- Selective Attention: The ability to concentrate on a task over a period of time without being distracted.
- Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Number Facility: The ability to add, subtract, multiply, or divide quickly and correctly.
- Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.
- Memorization: The ability to remember information such as words, numbers, pictures, and procedures.
- Time Sharing: The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Auditory Attention: The ability to focus on a single source of sound in the presence of other distracting sounds.
- Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Speed of Closure: The ability to quickly make sense of, combine, and organize information into meaningful patterns.
- Finger Dexterity: The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Visualization: The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Perceptual Speed: The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Far Vision: The ability to see details at a distance.
- Wrist-Finger Speed: The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Trunk Strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
- Manual Dexterity: The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Hearing Sensitivity: The ability to detect or tell the differences between sounds that vary in pitch and loudness.
- Visual Color Discrimination: The ability to match or detect differences between colors, including shades of color and brightness.
- Arm-Hand Steadiness: The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Depth Perception: The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Control Precision: The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Dynamic Strength: The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
- Response Orientation: The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
- Rate Control: The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
- Sound Localization: The ability to tell the direction from which a sound originated.
- Spatial Orientation: The ability to know your location in relation to the environment or to know where other objects are in relation to you.
- Multilimb Coordination: The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Glare Sensitivity: The ability to see objects in the presence of a glare or bright lighting.
- Peripheral Vision: The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
- Night Vision: The ability to see under low-light conditions.
- Static Strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Reaction Time: The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Gross Body Equilibrium: The ability to keep or regain your body balance or stay upright when in an unstable position.
- Gross Body Coordination: The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
- Dynamic Flexibility: The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
- Extent Flexibility: The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Stamina: The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Speed of Limb Movement: The ability to quickly move the arms and legs.
- Explosive Strength: The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
Tools Used by Travel Agent
- Card readers
- Computer inkjet printers
- Computer laser printers
- Copy machines
- Laser facsimile machines
- Multiline telephone systems
- Personal computers
- Printing calculators
- Public address systems
- Ticket printing machines
Technology Skills required for Travel Agent
- Apollo Reservation System
- Colibripms Software Colibri
- DataSwell
- Galor Travel Booster
- Global distribution system GDS software
- Globekey Agentkey
- Illusions Online Illusions OnDemand
- IMS Travel Agent Reservation Software System
- Intuit QuickBooks
- MGHworld Travel Agents
- Microsoft Access
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Orbitz Worldwide Orbitz for Agents
- Rezdy booking software
- Rezgo online booking software
- Rezopia
- Sabre Airline Solutions SabreSonic Customer Sales & Service
- Sabre Central Command
- SAP Concur
- TourCMS
- TourWriter
- Travel Agent CMS
- TravelCarma
- Travii reservation system software
- Zoom