Spa Manager Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.
Spa Manager is Also Know as
In different settings, Spa Manager is titled as
- Massage Department Manager
- Salon Manager
- Spa and Guest Experience Director
- Spa Director
- Spa Manager
Education and Training of Spa Manager
Spa Manager is categorized in Job Zone Three: Medium Preparation Needed
Experience Required for Spa Manager
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Education Required for Spa Manager
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Degrees Related to Spa Manager
- Bachelor in Salon/Beauty Salon Management/Manager
- Associate Degree Courses in Salon/Beauty Salon Management/Manager
- Masters Degree Courses in Salon/Beauty Salon Management/Manager
- Bachelor in Business/Commerce, General
- Associate Degree Courses in Business/Commerce, General
- Masters Degree Courses in Business/Commerce, General
- Bachelor in Business Administration and Management, General
- Associate Degree Courses in Business Administration and Management, General
- Masters Degree Courses in Business Administration and Management, General
- Bachelor in Retail Management
- Associate Degree Courses in Retail Management
- Masters Degree Courses in Retail Management
- Bachelor in Small Business Administration/Management
- Associate Degree Courses in Small Business Administration/Management
- Masters Degree Courses in Small Business Administration/Management
- Bachelor in Hospitality Administration/Management, General
- Associate Degree Courses in Hospitality Administration/Management, General
- Masters Degree Courses in Hospitality Administration/Management, General
Training Required for Spa Manager
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Related Ocuupations
Some Ocuupations related to Spa Manager in different industries are
- Fitness and Wellness Coordinators
- First-Line Supervisors of Personal Service Workers
- Lodging Managers
- First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
- Skincare Specialists
- Concierges
- Massage Therapists
- Hotel, Motel, and Resort Desk Clerks
- First-Line Supervisors of Housekeeping and Janitorial Workers
- First-Line Supervisors of Office and Administrative Support Workers
- Medical and Health Services Managers
- Locker Room, Coatroom, and Dressing Room Attendants
- Food Service Managers
- Hairdressers, Hairstylists, and Cosmetologists
- Training and Development Managers
- Exercise Trainers and Group Fitness Instructors
- First-Line Supervisors of Non-Retail Sales Workers
- Medical Secretaries and Administrative Assistants
- Education and Childcare Administrators, Preschool and Daycare
- Physical Therapist Aides
What Do Spa Manager do?
- Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
- Plan or direct spa services and programs.
- Train staff in the use or sale of products, programs, or activities.
- Assess employee performance and suggest ways to improve work.
- Check spa equipment to ensure proper functioning.
- Coordinate facility schedules to maximize usage and efficiency.
- Develop staff service or retail goals and guide staff in goal achievement.
- Establish spa budgets and financial goals.
- Inventory products and order new supplies.
- Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
- Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
- Recruit, interview, or hire employees.
- Respond to customer inquiries or complaints.
- Schedule staff or supervise scheduling.
- Verify staff credentials, such as educational and certification requirements.
- Develop or implement marketing strategies.
- Direct facility maintenance or repair.
- Maintain client databases.
- Participate in continuing education classes to maintain current knowledge of industry.
- Schedule guest appointments.
- Sell products, services, or memberships.
Qualities of Good Spa Manager
- Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Speech Clarity: The ability to speak clearly so others can understand you.
- Speech Recognition: The ability to identify and understand the speech of another person.
- Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
- Written Comprehension: The ability to read and understand information and ideas presented in writing.
- Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Written Expression: The ability to communicate information and ideas in writing so others will understand.
- Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Near Vision: The ability to see details at close range (within a few feet of the observer).
- Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Number Facility: The ability to add, subtract, multiply, or divide quickly and correctly.
- Selective Attention: The ability to concentrate on a task over a period of time without being distracted.
- Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.
- Time Sharing: The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Far Vision: The ability to see details at a distance.
- Perceptual Speed: The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Visualization: The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Memorization: The ability to remember information such as words, numbers, pictures, and procedures.
- Visual Color Discrimination: The ability to match or detect differences between colors, including shades of color and brightness.
- Finger Dexterity: The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Speed of Closure: The ability to quickly make sense of, combine, and organize information into meaningful patterns.
- Trunk Strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
- Auditory Attention: The ability to focus on a single source of sound in the presence of other distracting sounds.
- Hearing Sensitivity: The ability to detect or tell the differences between sounds that vary in pitch and loudness.
- Arm-Hand Steadiness: The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Multilimb Coordination: The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Static Strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Manual Dexterity: The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Stamina: The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Depth Perception: The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Gross Body Coordination: The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
- Control Precision: The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Response Orientation: The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
- Speed of Limb Movement: The ability to quickly move the arms and legs.
- Dynamic Strength: The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
- Extent Flexibility: The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Wrist-Finger Speed: The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Gross Body Equilibrium: The ability to keep or regain your body balance or stay upright when in an unstable position.
- Rate Control: The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
- Reaction Time: The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Spatial Orientation: The ability to know your location in relation to the environment or to know where other objects are in relation to you.
- Night Vision: The ability to see under low-light conditions.
- Peripheral Vision: The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
- Dynamic Flexibility: The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
- Glare Sensitivity: The ability to see objects in the presence of a glare or bright lighting.
- Explosive Strength: The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
- Sound Localization: The ability to tell the direction from which a sound originated.
Tools Used by Spa Manager
- Desktop computers
- Electronic cash registers
- Laser facsimile machines
- Multi-line telephone systems
- Payment processing terminals
- Personal computers
- Tablet computers
Technology Skills required for Spa Manager
- Bizlink Salon Manager
- Booker Software SpaBooker
- ClienTrak!
- CRIMPERS Management Software CRIMPERS Salon Software
- CSI Software Spa Management
- DaySmart Software Salon Iris
- Elite Software Elite Salon & Spa Management
- Elite Software Elite Salon & Spa Payroll
- Envision Salon
- Floydware Rosy
- Innovative Business Computer Solutions Spa/Salon Manager
- intelligenz Solutions intelliSpa
- Leprechaun Spa and Salon Software
- ManageMySpa
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- MIKAL SMS
- Milano Spa
- Millennium SpaSalon
- MINDBODY business management software
- Neill Technologies SpaBiz
- Oracle Taleo
- PAR Technology SpaSoft
- ProSolutions Software Transcend
- Rogers Software Development SuperSalon
- Shortcuts Software Shortcuts Spa
- SpaGuru
- Syntec Systems Insight
- TouchSuite Salon
- Web browser software
- YouTube