Postmasters and Mail Superintendent Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
Postmasters and Mail Superintendent is Also Know as
In different settings, Postmasters and Mail Superintendent is titled as
- Delivery Supervisor
- Distribution Operation Supervisor (SDO)
- Distribution Operations Manager
- Distribution Operations Supervisor
- Mail Delivery Supervisor
- Postal Supervisor
- Postmaster
- Postmaster Relief (PMR)
- Remote Encoding Center Manager
- Remote Encoding Operations Supervisor
Education and Training of Postmasters and Mail Superintendent
Postmasters and Mail Superintendent is categorized in Job Zone Two: Some Preparation Needed
Experience Required for Postmasters and Mail Superintendent
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education Required for Postmasters and Mail Superintendent
These occupations usually require a high school diploma.
Degrees Related to Postmasters and Mail Superintendent
- Bachelor in Public Administration
- Associate Degree Courses in Public Administration
- Masters Degree Courses in Public Administration
Training Required for Postmasters and Mail Superintendent
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Related Ocuupations
Some Ocuupations related to Postmasters and Mail Superintendent in different industries are
- Postal Service Clerks
- Transportation, Storage, and Distribution Managers
- Administrative Services Managers
- First-Line Supervisors of Office and Administrative Support Workers
- Dispatchers, Except Police, Fire, and Ambulance
- First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
- General and Operations Managers
- First-Line Supervisors of Non-Retail Sales Workers
- First-Line Supervisors of Material-Moving Machine and Vehicle Operators
- First-Line Supervisors of Production and Operating Workers
- Order Clerks
- Shipping, Receiving, and Inventory Clerks
- Production, Planning, and Expediting Clerks
- Postal Service Mail Sorters, Processors, and Processing Machine Operators
- Logisticians
- Mail Clerks and Mail Machine Operators, Except Postal Service
- Project Management Specialists
- Office Clerks, General
- Postal Service Mail Carriers
- Industrial Production Managers
What Do Postmasters and Mail Superintendent do?
- Organize and supervise activities, such as the processing of incoming and outgoing mail.
- Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
- Resolve customer complaints.
- Hire and train employees, and evaluate their performance.
- Prepare employee work schedules.
- Prepare and submit detailed and summary reports of post office activities to designated supervisors.
- Negotiate labor disputes.
- Collect rents for post office boxes.
- Issue and cash money orders.
- Inform the public of available services, and of postal laws and regulations.
- Select and train postmasters and managers of associate postal units.
- Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations.
- Monitor employees' work schedules and attendance for payroll purposes.
Qualities of Good Postmasters and Mail Superintendent
- Written Comprehension: The ability to read and understand information and ideas presented in writing.
- Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Speech Clarity: The ability to speak clearly so others can understand you.
- Speech Recognition: The ability to identify and understand the speech of another person.
- Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
- Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Near Vision: The ability to see details at close range (within a few feet of the observer).
- Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Written Expression: The ability to communicate information and ideas in writing so others will understand.
- Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Selective Attention: The ability to concentrate on a task over a period of time without being distracted.
- Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Perceptual Speed: The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.
- Time Sharing: The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Number Facility: The ability to add, subtract, multiply, or divide quickly and correctly.
- Auditory Attention: The ability to focus on a single source of sound in the presence of other distracting sounds.
- Far Vision: The ability to see details at a distance.
- Speed of Closure: The ability to quickly make sense of, combine, and organize information into meaningful patterns.
- Visualization: The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Visual Color Discrimination: The ability to match or detect differences between colors, including shades of color and brightness.
- Memorization: The ability to remember information such as words, numbers, pictures, and procedures.
- Hearing Sensitivity: The ability to detect or tell the differences between sounds that vary in pitch and loudness.
- Finger Dexterity: The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Stamina: The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Trunk Strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
- Depth Perception: The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Gross Body Coordination: The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
- Static Strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Multilimb Coordination: The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Rate Control: The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
- Reaction Time: The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Extent Flexibility: The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Speed of Limb Movement: The ability to quickly move the arms and legs.
- Gross Body Equilibrium: The ability to keep or regain your body balance or stay upright when in an unstable position.
- Explosive Strength: The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
- Control Precision: The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Wrist-Finger Speed: The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Dynamic Strength: The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
- Arm-Hand Steadiness: The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Sound Localization: The ability to tell the direction from which a sound originated.
- Manual Dexterity: The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Spatial Orientation: The ability to know your location in relation to the environment or to know where other objects are in relation to you.
- Glare Sensitivity: The ability to see objects in the presence of a glare or bright lighting.
- Peripheral Vision: The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
- Night Vision: The ability to see under low-light conditions.
- Response Orientation: The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
- Dynamic Flexibility: The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
Tools Used by Postmasters and Mail Superintendent
- Barcode scanners
- Computer data input scanners
- Computer laser printers
- Credit card machines
- Date stamps
- Digital postal scales
- Electronic cash registers
- Mail delivery trucks
- Mail sorting equipment
- Measuring tapes
- Multiline telephone systems
- Personal computers
- Point of sale POS computer terminals
- Postage canceling machines
- Postage meters
- Postage validation imprinters
- Security alarm systems
- Tablet computers
- Time clocks
- Video monitoring systems
- Warning flares
Technology Skills required for Postmasters and Mail Superintendent
- Collection Point Management System CPMS
- eBuy
- Email software
- Facility database software
- Microsoft Excel
- Microsoft Office software
- Microsoft PowerPoint
- Microsoft Windows
- Microsoft Word
- Payroll software
- Personnel management software
- Personnel scheduling software
- Point of sale POS software
- Postal boundary mapping software
- Postal tracking software
- SAP software
- Vehicle management software
- Web Box Activity Tracing System WebBATS
- Web browser software